Privacy policy

FiiThouse Wellness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiithouse.ca, use our services, or interact with us in any way. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, billing information, and any other details you provide when signing up for classes or purchasing memberships.

  • Health Information: Information related to your fitness goals, activity levels, and health conditions if voluntarily provided for personalized training purposes.

  • Technical Information: IP address, browser type, device information, and cookies to improve website functionality and user experience.

  • Usage Data: Information about how you interact with our website and services.

2. How We Use Your Information
We use your information for the following purposes:

  • To provide, manage, and improve our fitness services.

  • To process payments and manage memberships.

  • To communicate with you regarding classes, promotions, and updates.

  • To personalize your fitness experience.

  • To ensure compliance with legal and regulatory requirements.

3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

  • With third-party service providers that assist with payments, marketing, and IT support.

  • If required by law or government authorities.

  • In case of business transfers, such as a merger or acquisition.

4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure.

5. Your Rights and Choices
Under Ontario’s privacy laws, you have the right to:

  • Access and update your personal information.

  • Withdraw consent for marketing communications.

  • Request deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at info@fiithouse.ca

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

FiiThouse Wellness
1132 Attlee Ave

info@fiithouse.ca
705-885-6682

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.